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Privacy Policy

Last updated: 22 September 2026

This Privacy Policy explains how Jarago collects, uses, shares and protects your personal information when you use jarago.online. We are committed to handling your data responsibly and in line with the Nigeria Data Protection Act (NDPA) 2023.

1. Information we collect

Information you provide: name, email, phone number, and transaction details such as the phone, smartcard or meter numbers you top up.
Payment information: processed by our licensed payment partners; we receive a confirmation of payment, not your full card details.
Automatic information: device type, browser, IP address and usage data collected through cookies and similar technologies.

2. How we use your information

To process your transactions and deliver the value you purchase.
To provide customer support and respond to your enquiries.
To detect and prevent fraud and comply with legal obligations.
To improve our Services and, where you have consented, to send you offers and updates.

3. How we share your information

We share only the information needed to complete your transaction with networks, billers, betting operators and payment providers. We may also share data with regulators or law-enforcement where legally required. We do not sell your personal data.

4. Data retention

We keep your information for as long as needed to provide the Services and to meet legal, tax and regulatory requirements, after which it is securely deleted or anonymised.

5. Your rights

Under the NDPA you have the right to access, correct, delete or restrict the processing of your personal data, and to withdraw consent at any time. To exercise these rights, email privacy@jarago.online.

6. Security

We use encryption, access controls and secure payment partners to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies to keep the site working and to understand how it’s used. See our Cookie Policy for details.

8. Children

Jarago is not intended for anyone under 18, and we do not knowingly collect data from children.

9. Changes to this policy

We may update this policy from time to time. The current version is always available on this page.

10. Contact

For privacy questions, email privacy@jarago.online.

Please note: This is a starter template. Confirm your data-protection obligations (including NDPA registration where applicable) with a qualified professional before launch.